Shipping policy
Shipping Policy
Order Processing
All orders for chicken coops, poultry shelters, and related accessories are processed within 3 business days after payment has been successfully confirmed. Orders are not processed or shipped on weekends or public holidays.
Due to the size and nature of poultry housing products, additional preparation may occasionally be required before shipment. Customers will be notified if any unexpected delay occurs.
Shipping Method
All chicken coops, poultry enclosures, and accessory products are shipped via Standard Ground Shipping.
Delivery Time
After processing is completed, orders typically arrive within 7 business days.
Estimated timeline:
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Processing Time: 3 Business Days
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Standard Ground Transit Time: 7 Business Days
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Estimated Total Delivery Time: Approximately 10 Business Days
Delivery estimates may vary depending on destination, weather conditions, carrier operations, and seasonal shipping volumes.
Shipping Coverage
Shipping services are available to eligible addresses within the United States where Standard Ground Shipping can be provided. Certain rural or remote locations may experience longer transit times.
Order Tracking
Once an order has been shipped, tracking information will be provided via email. Tracking updates may require up to 48 hours to appear in the carrier’s system.
Receiving Large Deliveries
Chicken coops and related poultry housing products may be delivered in multiple packages depending on the size of the order. Packages may arrive separately but within the estimated delivery window.
Customers are encouraged to inspect all packages upon arrival and verify that all components are present before assembly.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete addresses may result in delivery delays, returned shipments, or additional shipping charges.
Damaged or Missing Items
If any chicken coop components, panels, hardware, or accessories arrive damaged or are missing from the shipment, customers should contact customer support within 7 days of delivery. Prompt notification helps ensure a timely resolution.
Delivery Delays
While every effort is made to deliver orders within the estimated timeframe, delays caused by weather events, carrier disruptions, peak shipping seasons, or other circumstances beyond our control may occur.
Shipping Updates
Customers will receive shipping notifications and tracking updates throughout the delivery process to help monitor the progress of their order.
Contact Information
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Email: support@nestlyra.us
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Address: 17621 County Road 18, Goshen, IN 46528-8678, United States
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Phone: +1 5742028380